Difficult Conversations: How to Discuss What Matters Most
(Kindle Book, OverDrive Read)
Author:
Author:
Author:
Author of introduction, etc.:
Published:
Penguin Publishing Group 2023
Format:
Kindle Book, OverDrive Read
Status:
Checked Out
Description
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
· Decipher the underlying structure of every difficult conversation
· Start a conversation without defensiveness
· Listen for the meaning of what is not said
· Stay balanced in the face of attacks and accusations
· Move from emotion to productive problem solving
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
· Decipher the underlying structure of every difficult conversation
· Start a conversation without defensiveness
· Listen for the meaning of what is not said
· Stay balanced in the face of attacks and accusations
· Move from emotion to productive problem solving
Formats
Kindle Book
Works on Kindles and devices with a Kindle app installed.
OverDrive Read
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More Details
Street Date:
08/22/2023
Language:
English
ISBN:
9780593511695
ASIN:
B0C6WSMD72
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Citations
APA Citation (style guide)
Douglas Stone. (2023). Difficult Conversations: How to Discuss What Matters Most. Penguin Publishing Group.
Chicago / Turabian - Author Date Citation (style guide)Douglas Stone. 2023. Difficult Conversations: How to Discuss What Matters Most. Penguin Publishing Group.
Chicago / Turabian - Humanities Citation (style guide)Douglas Stone, Difficult Conversations: How to Discuss What Matters Most. Penguin Publishing Group, 2023.
MLA Citation (style guide)Douglas Stone. Difficult Conversations: How to Discuss What Matters Most. Penguin Publishing Group, 2023.
Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Copy Details
Library | Owned | Available |
---|---|---|
Shared Digital Collection | 1 | 0 |
Boulder Public Library | 0 | 0 |
There is 1 hold on this title.
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Grouped Work ID:
7a7d60ff-e2f5-2a6b-eed7-efade36ba1c6
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Needs Update?:
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Date Added:
Sep 28, 2023 21:20:18
Date Updated:
Sep 28, 2023 21:20:18
Last Metadata Check:
Dec 01, 2024 04:50:50
Last Metadata Change:
Nov 30, 2024 11:53:28
Last Availability Check:
Dec 01, 2024 04:50:51
Last Availability Change:
Nov 29, 2024 11:01:27
Last Grouped Work Modification Time:
Dec 04, 2024 01:37:20
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We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
· Decipher the underlying structure of every difficult conversation
· Start a conversation without defensiveness
· Listen for the meaning of what is not said
· Stay balanced in the face of attacks and accusations
· Move from emotion to productive problem solving - popularity
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We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
· Decipher the underlying structure of every difficult conversation
· Start a conversation without defensiveness
· Listen for the meaning of what is not said
· Stay balanced in the face of attacks and accusations
· Move from emotion to productive problem solving - sortTitle
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